Draft the estimate, do not send it
The highest-return use of a model in a shop is drafting: turn the technician's dictated notes and photos into a structured estimate that a human reviews. The advisor keeps authority; the typing disappears.
Vision for intake condition reports
Computer vision on walk-around video produces a consistent damage record at check-in and at delivery. That single artefact resolves most post-service disputes and takes minutes off every intake.
Retrieval keeps assistants honest
A customer-facing assistant should answer only from your service catalogue, warranty terms and open repair orders. Retrieval-augmented generation with a narrow index is the difference between a useful assistant and a liability.